Shopping Cart Software

Shopping cart FAQ's

Frequently Asked Questions

Do you charge any transaction fees?

No, we don't.

Can I use my own domain name?

Definitely. You can use your domain or sub-domain with Ashop. Just point your domain name to our servers from your domain admin panel when you are ready to go online.

Can I upgrade to trial to paid plan?

Yes you can. Just visit 'My Account' section in your admin area and choose the plan you prefer..

Can I upgrade/downgrade between plans?

You can move up or down whenever you want from your store admin 'My Account' section.

Are there any fixed term contracts?

Absolutely NOT! You can cancel anytime from your admin panel.

How am I billed?

Your selected plan will be charged on your nominated credit or debit card monthly or yearly based on the plan you choose.

Do I need to get my own SSL certificate?

No you don't. All packages include SSL.

Can I use my email addresses ending with my domain name(s)?

Yes, you can set up as many emails as you can from your Ashop admin panel once you point your domains to your store.

Do I need any other tools to get started?

No. All you need is a computer connected to internet.

Can I import all my products and other data from another store?

Yes. You can bulk import all your data from another store ussing Microsoft Access or Excel spreadsheets.

Do I need to host my store?

No, It's all taken care of. All Ashop plans includes hosting.

I already have a merchant account, can I still use this with Ashop?

You can use almost any pre-existing merchant account to process your orders online with your Ashop store.
Full list of integrated payment systems.

I don't have a merchant account yet. Does Ashop require this to start selling?

There is no need for a merchant account to start your online store with Ashop. You can apply for one while you are in the process of completing your store setup.

Which browsers / computers can I use to access my store admin and view my storefront?

You can access your stores admin panel using both a Macintosh and PC in any browser.

Download Mozilla Firefox browser by clicking here (recommended for admin panel)
Download Internet Explorer browser by clicking here
Download Google Chrome browser by clicking here (recommended for admin panel)
Download Safari for Macintosh by clicking here



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